This presentation will focus on some of the challenges of creating a social media resource across nine different national museums and how those lessons have informed the Imperial War Museum’s social media strategy and implementation.
Carolyn is Head of New Media at the Imperial War Museum and is responsible for the development, delivery and provision of new media across the Museum’s five branches (IWM London, Churchill War Rooms, HMS Belfast, IWM Duxford and IWM North). She joined the Museum in 2009 and prior to that was Project Manager of the National Museums Online Learning Project (NMOLP) where she was responsible for coordinating and managing the needs of nine national museums and galleries to create an ambitious, sustainable programme that included a large-scale social media application, school-based resources to promote critical thinking and a cross-collection search that links the nine museums together for the first time. Leading an extended team and managing external technical suppliers, Carolyn acted as the project champion promoting the work across the museums’ directorate, partner and government organisations. Prior to NMOLP, Carolyn was Head of e-Learning at a top 25 UK new media agency where she led several large web projects in the education and cultural sectors.
Listen to Carolyn’s presentation on our Resources page.